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This position is on-site in Winston-Salem, NC Primarily responsible for supporting IT customers in the form of providing timely and enthusiastic support from our 24/7 call center environment. Customer Service and Communication skills are a must and critical to the success of this role. ESSENTIAL RESPONSIBILITIES _ Interact with customers to provide and process information in response to inquiries, concerns, and requests_ _ Gather customer's information and determine the issue by evaluating and analyzing the symptoms_ _ Deliver service and support to end-users, including via remote connection... more ->
_ Do you have a technical/IT acumen? Have you worked at a service desk? _ _ Are you passionate about customer service? _ What is the work? Supporting hospital clients with basic IT customer service (portal navigation, password inquiries, etc.) Providing great service with a great attitude and using problem solving skills to quickly address issues What is the shift? This position is 3rd shift (40-hour work weeks) Every other weekend and occasional holidays required Qualifications Basic technical competencies Strong customer service Contingent on passing background check & drug screen Paid... more ->
Overview: GovCIO is currently seeking an experienced, customer-focused Senior Application Trainer/Service Desk Technician to become the designated application trainer on a customer enterprise application, as well as to provide technical assistance with application issues through professional communication with end users and ticket triage that ultimately results in the swift resolution of reported issues. This is a remote/hybrid position, with preference for candidates in the NCR. This position will be customer-focused while working closely with a cross functional internal team to ensure the... more ->
Overview: GovCIO is currently hiring for a Web Services Technician This position will be located in Fort Knox, KY and will be an on site position. Responsibilities: Web Service technicians perform some or all of the following duties: Install, maintain, troubleshoot and upgrade Web-server hardware and software Implement network traffic and security monitoring software, and optimize server performance. Control and monitor e-mail use, Web navigation, and installed software. Qualifications: High School with 9+ years Required Skills and Experience: Minimum 5 years experience in Help Desk... more ->
Overview: GovCIO is currently hiring for a VTC/IPTV/AV Facilitator Operator to provide support at Fort Eustis, Virginia. HQ TRADOC has over 120 customized engineered systems for VTC/IPTV/AV installed at Headquarters (HQ) facilities for the US Army TRADOC located on Fort Eustis, VA and the Pentagon (Washington, DC). These systems are installed at various locations such as auditoriums, conference rooms, executive suites, team rooms, mobile VTC carts, portable AV systems, and desktop VTC systems. These systems are networked together with dedicated network switches, bridges, and cabling (Back... more ->
Overview: GovCIO is looking for a Network Engineer to work 1st shift Monday - Friday onsite in Martinsburg, WV or Hines, IL Responsibilities: Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corporate knowledge including information in diagrams, databases, technical documentation, etc.... more ->
Overview: We are currently hiring for a Systems Information Subject Matter Expert to support a Network Operations Center for the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Hanover, MD. Candidates are expected to reside locally and be able to report to the customer site one to two days a week as needed. Responsibilities: Responsibilities include: Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern automated DevSecOps environment. The NBIS application is an... more ->
Overview: GovCIO is currently hiring for an VTC/IPTV/AV Associate Technician to provide support at Fort Eustis. This position will be an onsite position. Responsibilities: Facilitate and operate VTC/IPTV/AV conferences. Start and power off all VTC/IPTV/AV equipment for sessions, conducting audio visual checks prior to each conference, serve as primary VTC/IPTV/AV equipment operator for VTC conferences and other collaborative meetings, coordinate and implement recording and teleconferencing into sessions as required, and serve as initial responders to customer requests regarding VTC/IPTV/AV... more ->
Overview: GovCIO is looking for a Network Engineer to work 3rd Shift Sunday - Wednesday onsite in Martinsburg, WV. Responsibilities: Maintains operational and security capabilities of the VA's network gateways Supports the VA NOC by providing Tier II network engineering support Respond to Help Desk escalations via phone call, email, or the VA's ticketing system. Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. Maintain evolving corporate knowledge including information in diagrams, databases, technical documentation, etc. Participate in... more ->
Overview: GovCIO is currently hiring a Network/Systems Engineer to support DCSA with the National Background Investigation Services (NBIS) system. Candidate must be located within commuting distance of Boyer PA. Candidates are expected to reside locally and be able to report to the customer site when needed, but the work will generally be completed remotely. Responsibilities: Operate an AWS GovCould hosting service with a collection of capabilities, tools, and services to provide a modern automated DevSecOps environment. The NBIS application is an enterprise mission system supporting... more ->
Description: General Plastics Manufacturing Company in Tacoma is looking for a Senior Network Systems Administrator to join our incredible team! We are a premier manufacturer of rigid and flexible polyurethane foam and build-to-print parts. For over 82 years, General Plastics has been meeting the stringent requirements of engineers and design teams in diverse industries. Commercial, military and composite manufacturing companies use our LAST-A-FOAM rigid and flexible foam sheet stock for its proven mechanical properties and extraordinary versatility. They also depend on us to provide... more ->
Employment Type: Full time Shift: Description: At least 2 days per week on-site required. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems arising from software/hardware of all supported TIS systems. ESSENTIAL FUNCTIONS Knows, understands, incorporates and demonstrates the mission, vision and values of Trinity Health in leadership behaviors, practices and decisions. Addresses all customer contacts (eg phone, email, self-serve, webchat, and online access) promptly and efficiently within... more ->
Seeking an Application Engineer whose primary focus will be ensuring the stability, availability, and supportability of the Firm's Enterprise application stack. This person will work closely with the Enterprise Applications Manager, Accounting, Marketing, Records, and other firm personnel to ensure all applications run optimally and without interruption. Good communication, technical and analytical skills are required, with a heavy focus on Windows Server and SQL (querying, reporting in SSIS and other tools, maintenance, documentation, and upgrades). Some programming knowledge would be a nice... more ->
Responsible for assisting in the support and delivery of all Company applications, specifically addressing level 2 and 3 escalated requests. Analyzes specific and complex business problems to be solved with applications. This role will assist in the identification and development processes and procedures within applications that are cost-effective and meet user requirements. Configures system settings and options; plans and executes unit, integration and acceptance testing; and creates specifications for systems to meet business requirements. Position Responsibilities may include, but not... more ->
Description Leidos has an opening for an M365 Architect to support the ESA V program. ESA V is an IT Services program supporting several customers within the Department of Justice and the rest of the US Federal Government. The program provides a range of IT services, including help desk, deskside support, Windows engineering and maintenance, managed print services, ITSM, Account Management Services, Cybersecurity, Cloud technologies and other IT services. You will be providing the technical direction for all facets of Microsoft 365 as part of the Cloud Support team for a mission-critical U.S.... more ->
Description Leidos has an opening for an M365 Systems Administrator and Engineer to support the ESA V program. ESA V is an IT Services program supporting several customers within the Department of Justice and the rest of the US Federal Government. The program provides a range of IT services, including help desk, deskside support, Windows engineering and maintenance, managed print services, ITSM, Account Management Services, Cybersecurity, Cloud technologies and other IT services. You will be providing the systems administration and engineering for all facets of Microsoft 365 as part of the... more ->