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Job Family : Software Development & Support Travel Required : Up to 10% Clearance Required : Ability to Obtain Public Trust What You Will Do : - Gathers customer technical and functional application requirements, including software engineering and gap analyses. - Collaborates with division managers and system owners to ensure full understanding of system/application architecture and functional requirements. - Creates and maintains programmatic and technical documentation to ensure efficient planning and execution. - Provides technical guidance to software engineering team and collaborates... more ->
Are you inspired to work with a team than launches products with direct and massive impact on Amazon's customers? Are you excited to join one of the newest and most exciting AWS services? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you... more ->