SC Cleared Windows O/S Build Engineer
£48,925p/a + £2000p/a DV allowance
standard office hours
Aldermaston, Reading
SC clearance must be held and available to progress on DV clearance

Purpose of the role
We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer software builds to a high standard, covering new build creation, new hardware models and build updates. Finally overseeing the deployment of the build and transitioning support to the BAU resolver Teams.

You should have a genuine interest in solving people's IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers IT Leadership. Our organisation firmly believes is building progression and developing people at all levels. Part of the role is to coach individuals and facilitate plans training so that people can perform to the best of their abilities.

Determine and document technical build specifications
Automation of existing process
Maintaining security standards
Writing, editing and testing policies with customer service always in mind.
Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds.
Build and actively maintain relationships with key department heads. Be a credible communicator with the customer at all levels
Drive Service Management best-practice and ITIL process compliance across the business
Drive continuous service improvement
Planning and execution of customer site deployments from build, through go-live and into operational support
QA/UAT

The site benefits from a restaurant, cafe, parking and good public transport links. As a company employee you'll have access to a large library of courses and accreditations to help further your skills and development. Benefits include workplace pension scheme, life insurance, health cashback plan, holiday insurance, private medical cover (medical cover comes in to effect after 6 months service)

DESIRABLE SKILLS/QUALIFICATIONS:
Deployment using:
o SYSPREP
o Unattended installs using unattend.txt and WINNT.SIF
o RIS - Remote Installation Services
o ADS - Automated Deployment Services
o WDS - Windows Deployment Server
o WAIK - Windows Automated Installation Kit
o SCCM - System Centre Configuration manager 2012/2016
o MDT - Microsoft Deployment Tool

Security and Patching using:
o Unattended and silent Scripting
o SUS1.1 Software Update Services
o WSUS Windows Software Update services
o SCCM - System Centre Configuration manager 2012/2016

Operating systems and service packs:
o Windows 10 and year update releases
o Windows Server 2012/2016/2019
o Tuning, securing, troubleshooting, printing, blue screen debugging, maintaining bios & firmware upgrades.

AD and Group Policy:
o Knowledge of Active Directory and the creation of Groups, OU, and Group Policy Objects

Fault diagnosis and error checking:
o Knowledge for troubleshooting, Fault Diagnosis, and error checking within SCCM, AD, MDT, Windows OS, and Sys Internals applications.

Awareness of ITIL Change and Release Management

As an Employee you will benefit from:

Flexible benefits including, private medical and health insurance, basic cover paid by employer
Free eye test vouchers
Company pension scheme
Income protection after 6 months' service should you be off work due to serious illness
23 days holiday rising by 1 day per year to max 25
Option to purchase/sell additional holiday
Life insurance
Employee Assistance Programme, free confidential advise covering a range of areas including mental health and financial support

Apply now for consideration!