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First Line Analyst First Line Analyst Rate£15.22/HrLocationPheonix House Colliers Way, Pheonx Business park - Nottingham NG8 6AT Contract 3 months Job Description: FG FLA 27am-7pm shift Rota:07:00 - 15:3007:30 - 16:0008:00 - 16:3008:30 - 17:0009:00 - 17:3010:30 - 19:00 Day to day duties and expectations Call taking across multiple contracts. Queue management Good time keeping (scheduled adherence) Contacts per day; 30 for full time. 15 for Part time. Average handling time; 8 Minutes 100% contact to incident ratio - the only exceptions are what we call switchboard calls. (we only get a few a... more ->
Business Analyst - Contact Centre - Birmingham On site in Birmingham 2 days a week £500 pay through umbrella 3 months initially Customer Services & contact centre implementation . I am recruiting for a Contact Centre Business Analyst who has experience of working of Contact Centre implementations and are available for an immediate start. A 3rd party have come in and done a customer service review and they are now looking to operating model and org changes to be implemented Any experience in Contact centre customer implementation People implementation Business case, To be, planning more ->
Business Analyst - Waste Management - Contract My client is a Midlands-based waste management business who are looking for a strong IT Business Analyst that has a background in implementing or integrating waste management systems (ERP). This role has a competitive daily rate on offer. This role is remote but does have the need for sporadic travel up and down the Northern Midlands when required. If you're a Business Analyst with a waste management background, let's have a conversation and see if this role is for you. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants... more ->
Business Analyst INSIDE IR35 Coventry Up to £600 per day 3 months initial contract Hybrid working ASAP Start My large client in the high street banking sector is currently looking for an experienced Business Analyst to join them on a 3 month contract basis to assist with their IT asset policy following a technology risk audit. Your responsibilities will include: Deliver a body of policies to the Asset & Dependency Mapping Work stream of the Technology Risk transformation programme Manage and map risk management processes and policies from current to end state Support the creation of reporting... more ->
Business Analyst - Initial 6 month fixed term £50k per annum - Hybrid 3 days per week in office - Apps, Infra, Digital Change - Solihull Commutable from Birmingham, Coventry, Redditch, Bromsgrove, Leicester, South Nottingham Our leading Midlands client are seeking a skilled and motivated IT Business Analyst to join their team, you would be supporting a wide range of exciting IT projects across applications, Infrastructure and Digital Change, demonstrating the ability to bridge the gap between technical teams and business stakeholders. Projects that truly impact the business and its customers... more ->
6 month contract opprtunitiy with a critical public service client Hybrid working - West Midlands base £400 per day outside IR35. MUST be eligible for UK Security Clearances.* Data Business Analyst Our critical public service client is looking for a Business Analyst to join them in the midst of a large scale digital transformation. As Business Analyst, you will be responsible for ensuring the delivery of the data platform produces fit for purpose solutions. This will centre around requirements gathering, synthesis and supporting the technical implementation. Responsibilities Document key... more ->
Business Architect £500-£550 per day, Birmingham 2 days a week, Umbrella We are seeking a highly skilled and experienced Business Architect to join our team. The ideal candidate will have a strong background in business process design and strategic planning. As a Business Architect, you will be responsible for developing and implementing architectural solutions that align with our business goals and drive operational excellence. The successful applicant will be involved in a large scale transformation and Org re design. Working closely with HR and the corporate teams. Key Responsibilities:... more ->
Service Analyst Permanent Telford or Worthing - 1/2 days a week on site We are actively looking to secure a Service Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one,... more ->
PMO Analyst Hybrid/Telford (2-3 days on site per week) £35-40k per annum We are actively looking to secure a PMO Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with... more ->
Service Desk Analyst Role: We are seeking ambitious hard working team players to join our service operations team and build their careers with the business. The IT Support Analyst will work within the Service Desk Team providing 1st line software, hardware and network support to our customers. You will support multiple clients responding to requests and solving problems impacting delivery of BAU IT services. You will also identify and suggest improvements to processes and procedures used by the Service Desk to keep our customers happy. Key Responsibilities: Providing top-quality 1st line... more ->
Information Security Analyst/Security Engineer (office based) Do you want to work for a global client, a client which cares about its employees? IT Security Engineer to work with an amazing client. You would be working with technologies such as; Mimecast email security, antivirus EDR - Crowdstrike, KnowBe4, Office 365, web proxies, phishing, AD. A real mix of BAU (business as usual) and project work where you will be able to make this role your own with end-to-end security. This would suit someone proacitve, a problem finder, a problem fixer, someone who has a passion for security. Working as... more ->
Senior QA Analyst/Tester (Automation, Selenium) - Here at Talos360! - £40,000-£45,000 +Benefits + Hybrid Working Over the past ten years, Talos360 has firmly established itself as a market leader in talent software solutions and online recruitment media with our innovations in the HR software space, Talos ATS & Talos Engage solving todays talent challenges. We support over 600 companies UK wide and are growing quickly. We are a SaaS technology business, with massive growth plans and investment. We need people who are passionate, problem-solvers who are excited by technology and innovation,... more ->
Senior Performance Analyst - Inside IR35 Contract Term: 6 Months Contracting Authority: Department for Work and Pensions Location: Manchester, Leeds, Sheffield, Blackpool, Newcastle or Birmingham (2-3 days per week) The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK's biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. As such, we operate on a scale that is almost unmatched anywhere in Europe and most... more ->
Position: Application Support Analyst Suitable for: 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the opportunity to train towards becoming a programmer or at least include some programming work training. Location: Rugeley ( you must be within a commutable distance to Rugeley to apply ) Salary: £22k - £25k depending on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is... more ->
An experienced First Line Service Desk Analyst required for an established business within Derbyshire The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager Duties : Provide first-line technical support Log all support requests and technical issues Diagnose and troubleshoot hardware, software, and network-related issues Follow up with users to ensure. Key Skills Technical support experience Strong knowledge of Microsoft Windows operating systems and Office 365 suite. Excellent communication skills. Strong problem-solving skills Ability... more ->
Position: Junior IT Support Analyst Suitable for: Junior C# Developer or 1st Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the opportunity to train towards becoming a programmer or at least include some programming work training. Location: Rugeley (this is an office based role) Salary: £22k - £25k depending on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for... more ->
Are you a graduate calibre individual looking for a new and exciting opportunity to work with cutting edge technology? If the legal world is an interest of yours, you thrive in a busy environment and want to use your first-class maths knowledge to help an engaged and committed team then this role could be for you! Based in Leamington Spa successful candidates will join a dynamic team who are dedicated to the creation of detailed Legal templates created for a SAAS cutting edge business application. This role will suit individuals who thrive in an analytical role and possess an attention to... more ->
Job Title: Second Line Support Analyst Location: Beeston, Nottingham Salary: 12 per hour (rising to 13.80 after 12 weeks) Shifts- 6am-2pm, 8am-4pm, 9am-5pm and 12pm-8pm (Hybrid Working) 60/40 Office-WFH split About the company Kelly Services are currently working in partnership with a leader in secure e-payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative... more ->
Our client is seeking a Software and Data Reporting analyst to join their team in Nottingham. The candidate must have a keen eye for detail and experience of ERP software. THE ROLE: The roles duties include: Training new employees on the ERP system and being the point of contact for any issues. Provide analysis and implementation of the ERP system. Be the main point of contact for the mobile engineer software so that you can support the operations team. Oversee the running of the customer web portal, ensuring its maintenance. Oversee SAP's Information Design Tool, Business objectives and... more ->
Business Applications Manager Full time Permanent Excellent starting salary plus £6,000 per annum car allowance and superb coprorate benefits package Roles will be hybrid working, 2 days per week in Walsall, West Midlands office An accomplished, Midlands based Business Applications Manageris required to join a leading retail business in Walsall during a period of impressive success and growth click apply for full job details more ->